Returns

Assalaamu 'Alaykum! At ALIFAAT, we strive to ensure that all our customers are satisfied with their purchases. If for any reason you are not completely happy with your purchase, you may return it within 14 days of the purchase date, under the following conditions:

Return Policy

• Return Period: You have the right to return your order within 14 days of purchase without giving any reason.
• Product Condition: To be eligible for a return, the product must be unused, unopened, and in the same condition as when you received it. Products must be returned in their original packaging.

Return Procedure

1. Contact Us: Reach out to our customer service team at info@alifaat.com to receive your return instructions.
2. Packaging: Carefully package the product to prevent any damage during shipping.
3. Shipping: Send the product to the address provided by us. Return shipping costs are the responsibility of the customer, unless the product is defective or incorrectly delivered.
4. Processing and Refund: Once we have received and inspected your return, we will send you a confirmation email. If your return is approved, your refund will be processed and automatically applied to your original payment method.

Exceptions

• Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately for a quick resolution.
• Incorrectly Delivered Products: In the case of incorrect delivery, we will cover the return shipping costs and ensure you receive the correct replacement product.

For further assistance or questions regarding your return, please contact our customer service. We are happy to assist you!

At ALIFAAT, we value your trust and aim to make your experience with us as pleasant as possible.

Baarakallaahu feekum, team ALIFAAT.